- #DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR INSTALL#
- #DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR DRIVERS#
- #DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR WINDOWS 10#
Check the progress of the installation.ħ.
#DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR INSTALL#
Windows will fetch the device driver from Windows Update and try to install it.Ħ. Plug only the Dell D1000 without any monitor/TV or any USB device connected to it, just the powered dock (to limit noise in the logs).ĥ. Reboot, just in case some files are locked and login waiting a minute for it to complete the startup.Ĥ. Run the cleaner (that will create an entry in the Windows logs and remove all devices from hidden in device manager).ģ. Disconnect all USB devices from the laptop.Ģ. In order to see a bit clearer in the logs (so I can follow the operations you do with what Windows logs as being done), could you please do the following:ġ. Because it is very early stage, the device you plug wouldn't have any impact: that's linked with the Windows installation, not the type of hardware. So I don't think an end point protection software (antivirus) is blocking us. I see that only the video diver is not loaded: you get network access through the dock (even if the name of the adapter is unbranded). Is your computer IT managed and do they have Windows group policies in place around device driver installation? Also, you will notice that another device is failing exactly the same way (VID_8087&PID_0AC2 HID Sensor Collection V2 failing on 25th January more than once). The SetupAPI log for the setup and device installation gives a few elements around access rights issues.
#DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR WINDOWS 10#
The driver architecture changed between Windows 10 initial (Threshold) and Windows 10 Anniversary Update (Redstone) as we know native support in the OS. This migration blocker is voluntary and expected, we worked with Microsoft to remove the old driver architecture but the new driver was silently installed at the same time. The message about compatibility is slightly misleading. This is why you see a generic name for the device and that's why I don't have much logs to look at: the driver doesn't start so doesn't write any log. The problem comes from the OS not loading the driver (that's what Code 31 is supposed to mean as well). Through a Dell D1000 dock or through a Lenovo ThinkPad USB 3.0 dock. How are you connected to the DisplayLink device? Directly or through a USB hub? Was the issue present in older versions of DisplayLink software?īriefly, before the new laptop was done with initial Windows Updates. I tried resetting the laptop (recovery mode) but I'm having the same problem.
#DISPLAYLINK USB GRAPHICS DEVICE DRIVER ERROR DRIVERS#
Even when I reinstalled drivers from the dock manufacturers and from DisplayLink, I still get error 31. After it was done with all of the Windows Updates, I received a message that the software was removed because it was no longer compatible. The laptop was new, and DisplayLink worked normally at first. It has occurred with a Lenovo branded dock and a Dell branded dock. This occurs whenever I have a DisplayLink-enabled dock attached to my Dell Inspiron 7779. I've attached the DisplayLink logs for further review. I've tried uninstalling/reinstalling repeatedly, and I also tried using the DisplayLink cleaner. I'm receiving Error 31 on my DisplayLink USB Devices.
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